Button broke immediately
We’re happy with our veggie swags, but the lunch swag button broke the first time we tried to use it (broke in half as we were putting it through the button hole) and it isn’t clear whether the lunch swag should be used damp or dry - unlike the others the instructions do not mention dampening it.
Quality |
Rated 3 out of 5
|
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Freshness |
Rated 3 out of 5
|
Usability |
Rated 3 out of 5
|
The Swag US
Hi Ruth, Our Swags are handmade and proudly built to last years. This sounds like it was a faulty button, which is incredibly rare. Please contact our customer service at info@theswag.com.au and we can organise a replacement with proof of purchase! As always, thanks for the feedback :)